Human Capital Management

BNL has a long history of partnering with federal agencies to advance human capital management and organizational performance initiatives.  We assist our clients with all of their human resource and operational needs by developing and implementing solutions that work in tandem with each other to improve efficiency, streamline processes, and properly staff and maximize performance in line with strategic objectives.

BNL’s expertise in this field helps our client create an environment where their people are well managed and can work to their best ability.  We provide strategic solutions and operational services with a team of qualified Human Resource practitioners and Subject Matter Experts (SMEs) who bring diverse experience ranging from private industry to federal, state, and even local governments.

Featured Client Past Performance

U.S. Department of Veteran Affairs (VA), Office of Human Resource Management (OHRM)

Challenge: Our client was in need of elimination of significant operational backlogs in several functional areas and establish a unified approach to human resources service delivery and standardizing operating procedures.

Solution: BNL assessed OHRM’s investment management maturity and established an OHRM organizational maturity planning model.  We implemented standardized governance processes throughout OHRM. BNL worked closely with key Human Resources and Administration (HR&A) and OHRM staff to develop multiple standard operating procedures (SOPs) leading to a culture of quality improvement, ability to manage and mitigate risk, and defined processes to support project sustainability.

Impact: Through BNL’s assessment of the workers’ compensation task it resulted in over $66 million in government cost avoidance in less than 18 months.  BNL eliminated all backlogs and showed quantitative performance baselines for all task areas.

Areas of Expertise

  • Talent Management System (TMS) Support
  • Learning Management System (LMS) Support
  • Human Resources Information System (HRIS) Support
  • Organizational Change Management
  • Classification Evaluation & Position Management
  • Workers Compensation Support & Case Management
  • Employee & Labor Relations
  • Staff Augmentation Approach